Privacy Policy

At handcraftz, we treat your privacy with the highest level of respect. We understand how important it is to protect your personal information, and we are fully committed to ensuring that your data is secure and handled with care. This Privacy Policy explains how we collect, use, and protect your information, giving you the peace of mind that comes with knowing your privacy is in safe hands.

Your Privacy, Our Promise

Important: We deeply value your trust. Rest assured, we will never sell, rent, or share your personal information with any third parties. Your privacy is our responsibility, and we are dedicated to protecting it every step of the way.

1. The Information We Collect

We collect personal information through a variety of interactions, such as when you make a purchase, sign up for an account, or communicate with us on our website. The types of information we may collect include:

  • Personal & Contact Information: Your name, email address, shipping and billing addresses, order history, communications with customer support, product preferences, and any other details you share.

  • Transaction Details: Payment-related information, including the name on your card, card type, partial card number, and other payment-related data.

  • Technical Data: Your IP address, browser type, operating system, language, location, and platform when you visit our website.

  • Marketing Preferences: Your preferences for receiving promotional communications and your preferred method of contact.

2. The Information You Share With Us

You may share personal information with us in various ways, such as when you make a purchase, leave a review, or submit content like photos, videos, or comments. This could include your name, email, shipping address, product preferences, and other relevant details.

3. How We Use Your Information

We use your information to:

  • Enhance your experience: Personalize our services and communication to meet your unique needs and preferences.

  • Provide personalized recommendations: Suggest products based on your past purchases and interactions.

  • Offer efficient support: Address any questions, concerns, or issues related to your orders and experience with us.

  • Streamline transactions: Process your orders quickly and securely while managing your account with care.

  • Ongoing care: Continue supporting you long after your purchase to ensure your complete satisfaction.

4. Cookies, Web Analytics, and Tracking

To improve your browsing experience, we use cookies, web logs, and Google Analytics. These technologies help us remember your preferences, enhance website performance, and deliver a more personalized experience. You can adjust your cookie settings or opt out of Google Analytics at any time using your browser tools.

5. Email & Text Notifications

With your consent, we may send you updates about new products, special promotions, and important news via email or text. We promise to keep it minimal—no more than four messages per month. If you ever wish to stop receiving these messages, you can easily unsubscribe by contacting us at .

6. Sharing Your Data

We do not sell or rent your personal information. However, we may share it with trusted third parties who help us deliver our services:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting, advertising platforms, and other essential services.

  • Legal Requirements: We may disclose your data if required by law or to prevent fraud.

7. Protecting Your Personal Information

We take your security seriously. Your payment details are encrypted using SSL technology, and all transactions are securely processed via PayPal. While no system can guarantee 100% protection, we continuously enhance our security protocols to ensure that your personal information remains safe.

8. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law. After you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational purposes.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that withdrawing consent may limit your access to certain services. To update or delete your information, simply contact us at .

10. Accessing, Reviewing, and Updating Your Information

You have the right to access your personal data, request corrections for any inaccuracies, and request the deletion of your information. To make any changes or request access, simply email us at .

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and we will notify you of significant changes via email. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

By using handcraftz, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, don’t hesitate to contact us at . We are here to ensure that your experience with us is seamless, secure, and truly exceptional.